Emergency Medical Services

Your opinion matters to us. Portage County EMS conducts a number of surveys of our customers to get their feedback. Occasional surveys are sent to municipality officials as well as participants at special events around the County. We are also now using a third party patient survey agency to collect satisfaction information from patients. The information including the patients name and address are held strictly confidential and responses provided to the services are anonymous.

Sample Survey Mailed to Patients

Third Quarter 2012 Report

Fourth Quarter 2012 Report

First Quarter 2013 Report

Second Quarter 2013 Report

First Quarter 2014 Report


Portage County EMS wins 2011 Industry Leadership Award for Customer Satisfaction

You may also contact us directly with any comments, questions or concerns you may have about our system.

Michael Fraley
EMS Coordinator
1462 Strongs Ave.
Stevens Point, WI 54481
(715) 346-1399
(715) 343-6232 Fax